If you cannot see your directory listing or files you can try these solutions to display files or folders.
From the menu, choose Tools > Options.
Select Connection.
In the Connection type box, choose PASV.
Select OK.
Try to connect. If you cannot connect, follow the same steps, but choose PORT.
Select the Site Manager tab.
Select the problem site.
Right-click the site and select Site Properties.
Select the Actions tab.
Select Filter.
Clear the Enable filtering check box.
Select Connect.
If none of the solutions discussed here work, please obtain a raw directory listing and submit it along with details of the problem to Miscosoftware's technical support team.
From the menu, choose Tools > Options > General > Logs.
Select the Enable extended list in session log window (raw listing - for debugging) checkbox.
Reconnect to the problem site.
Once connected, right-click in the log pane located directly beneath the Remote Pane.
Select Copy entire log to clipboard.
Paste the selection (hold down Ctrl and press V) into an e-mail message.
Describe the problem, what you have already tried and include information on the system you are using.
Email your support request to our support support@miscosoftware.com.